Order pickers – STILL order picking trucks

What is an order picker and how does it differ from a forklift?

An order picker is an electric truck that takes warehouse staff to each rack location, where they pick cartons or single items and build the order directly on a pallet, trolley or container carried on the forks. A conventional forklift brings whole pallets from the rack to the dispatch area; an order picker works the other way round, bringing the person and the load carrier to where the goods are stored. That changes how the truck should be judged. Lifting capacity is only part of it; just as important are stops per order, how easy it is to get on and off, the picker's working posture and fatigue at the end of the shift.

This category covers four STILL ranges in two groups: low-level picking, where the operator stands on the truck platform and picks from floor level and the first rack level, and high-level picking, where the cab lifts the operator together with the forks. The principles of both groups are compared in the guide low-level vs high-level picking. The content below goes straight to choosing the right model for each type of warehouse.

Four STILL picking truck ranges in this category

STILL OPX 20 – 25: the low-level picking platform

STILL OPX 20 – 25 comprises the OPX 20 and OPX 25, with capacities of 2,000 kg and 2,500 kg, enough to collect orders with many heavy cartons in one trip. The STILL Easy Drive steering wheel has an integrated display, so the operator steers, lifts and drives from the same hand position. To reach the first rack level, companies can choose a raisable operator platform, or a folding step for occasional use. All models are available in a Li-Ion version.

STILL OPX-L 12 – 20: a lifting mast for better working posture

STILL OPX-L 12 – 20 adds a lifting mast to the forks, so the pallet being picked is raised and staff place cartons at waist height instead of bending down to the floor. For the OPX-L 12, capacity is 1,200 kg and maximum lift height is 700 mm according to the model table. The compact chassis works in tight aisles, and the lift function also allows pallets to be stacked vertically.

STILL OPX 20 – 25 iGo neo: a truck that follows the picker

STILL OPX 20 – 25 iGo neo shares the OPX platform but adds sensors and software so the truck drives, steers, accelerates, brakes and follows the operator along the racks on its own. The hybrid tracking system recognises the operator even when picking alternately from both sides of the aisle in a Z pattern. According to STILL, this removes up to 75% of mounting and dismounting. When needed, the operator can still drive the truck manually.

STILL EK-X: the high-level order picker

STILL EK-X (model EK-X 10) lifts both the cab and the forks, taking the picker to a maximum reach height of 6,350 mm according to the model table, with a capacity of 1,000 kg. It works in both wide-aisle and narrow-aisle warehouses, with a clear view through the mast, a shock-absorbing cab floor and optional tilting side barriers that bring the picker closer to the rack face.

STILL order picker specifications compared

Model	Group	Max. capacity	Lift / reach height	Travel speed	Battery voltage
STILL OPX-L 12	Low-level, with lifting mast	1,200 kg	Lift 700 mm	12 km/h	24 V
STILL OPX 20	Low-level	2,000 kg	–	12 km/h	24 V
STILL OPX 25	Low-level	2,500 kg	–	12 km/h	24 V
STILL OPX 20 – 25 iGo neo	Low-level, autonomous assistance	Up to 2,500 kg	–	–	–
STILL EK-X 10	High-level, elevating cab	1,000 kg	Reach 6,350 mm	10 km/h	24 V

Blank cells: values not in the model table, supplied with the quotation.

Choosing a picking truck by warehouse and order profile

Before comparing models, record three things: which levels hold the fast movers, how heavy an average order is and how many stops it has, and how many shifts the warehouse runs. That narrows the choice quickly:

• E-commerce warehouses with small, many-line orders: pickers stop constantly, so getting on and off is the most tiring part. The OPX iGo neo, or an OPX with walk-along operation (up to 4 km/h), cuts this considerably.
• Retail, food and beverage distribution centres: orders with many heavy cartons and long travel distances suit the OPX 25 with its 2,500 kg capacity. See also forklifts for food, beverage and retail.
• Heavy, repetitive picking all shift: the OPX-L keeps the pallet at working height and reduces bending and back strain.
• Spare parts and component stores on many rack levels: small, slow-moving items stored high up are the EK-X's territory.
• Warehouses that need to put pallets away on high racks: a picking truck does not replace a put-away truck. That job belongs to a reach truck; for high racks in tight aisles, see the narrow aisle forklift range.

Energy, safety and fleet management

In warehouses running 2–3 shifts, the energy concept decides whether the truck is available when needed. The OPX range offers Li-Ion versions for intermediate charging during breaks, optional lateral battery change, and battery trays for other manufacturers' batteries if the company already has them. The EK-X 10 is also available as a lithium-ion version that supports opportunity charging.

On safety, the OPX has Curve Speed Control to slow down automatically when cornering, LED daytime running lights and Safety Light; the EK-X uses the iGo pilot safety assistant in the aisle. PIN code access control limits who can start the truck, while FleetManager 4.x supports operator management, impact detection and access control across the whole fleet.

Frequently asked questions

Is an order picking truck different from a forklift truck?

Yes. A forklift moves complete pallets; a picking truck takes the operator to the goods so single items can be collected into an order.

Should I choose the OPX 20 or the OPX 25?

Base it on the maximum weight of one order collected on the forks. According to the model table, both trucks have the same 12 km/h travel speed and 24 V battery and differ in capacity: 2,000 kg and 2,500 kg.

Can goods be picked from the second rack level without a high-level truck?

Yes, within limits. The OPX range offers an operator platform that rises up to 1200 mm, giving a picking height of 2.80 m, enough to use a second rack level. Above that, the EK-X is the better choice.

How does the OPX iGo neo handle intersections and obstacles?

The truck uses sensors to detect people, empty racks, obstacles and intersections. It drives around obstacles or stops; at intersections it only proceeds on its own once the operator gives clearance.